RETURNS & EXCHANGES

Returns: Every item we sell comes with our 15-day money back guarantee against defects. If a product is defective in any way, just send it back to us with your order number, full name, address and daytime phone number or include a copy of your email receipt within 15 days. Please also include a note with the reason your are returning each item. Sorry, shipping fees are NON refundable*.

Exchanges:  Just let us know if you would like another item in exchange or a refund for the cost of that item. There are no additional ground shipping or handling charges on exchanges (Expedited Delivery & International subject to additional S&H charges).

(*) Overstock, Sale, Clearance, Worn or Used items can not be returned or exchanged. Shipping fees are NON refundable.

Please send returns to the following address:

Psyempire.com
Edificio Jonobras
Estrada Nacional 247
2640-027 Mafra
Ribamar, Portugal

Note that all returns must be received in original condition and you are responsible that we receive the item.